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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justin Hoover

Justin Hoover

August 1, 2025

5  out of  5
rating by Justin Hoover
"Brett Medley was incredibly kind and helpful with guiding me through coverages, and even brought up things that I never would have thought of. Happy I trusted such a wonderful young man! Looking forward to having an insurance guy for life!"
We responded:
"Thank you, Justin! I'm glad to hear that Brett was able to assist you so effectively and provide valuable insights. It's wonderful to know you feel confident in having us as your insurance partner. If you ever need anything else, just let us know!"
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George Shishido

July 30, 2025

5  out of  5
rating by George Shishido
"Agent Brett was a God send! He amazed us in his professional approach and expediency. Everything that he spoke of was exactly what we wanted to hear. If this world had 10 more of him, it would definitely be a better place for all. It was the most pleasant and productive meeting that we could ever hope for. Thank You BRETT for all that you do as we are profoundly grateful."
We responded:
"Thank you, George, for your wonderful feedback! I'm delighted to hear that Brett provided such a positive experience for you. We’re grateful to have him on our team, and your kind words mean a lot to us. If you need anything else, feel free to reach out!"
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Wave Action management

July 29, 2025

5  out of  5
rating by Wave Action management
"Great experience, Brett and the team are amazing, would highly recommend!"
We responded:
"Thank you! I'm happy to hear that Brett and the team provided you with such a great experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Ray Tiger

July 28, 2025

5  out of  5
rating by Ray Tiger
"I am very, very satisfied with Brett Medley at State Farm. He got me a terrific price on my Homeowners policy. It was a better policy than the one I had previously for much less money. He listened to what I had to say and my concerns, and he was very patient with me. I highly recommend him and State Farm."
We responded:
"Thank you for your review, Ray! I'm happy to hear that Brett was able to assist you with your policy and provide a great price. It's wonderful that he listened to your concerns and was patient throughout the process. We appreciate your recommendation and are here if you need anything else!"
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Isaac Campbell

July 28, 2025

5  out of  5
rating by Isaac Campbell
"Efficient"
We responded:
"Thank you, Isaac! I'm happy you found our service efficient. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
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Carla Barro

July 24, 2025

5  out of  5
rating by Carla Barro
"Brett did a awesome job By helping get coverage he was very helpful"
We responded:
"Thank you for your review, Carla! I'm happy to hear that Brett was able to assist you effectively with your coverage. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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Glenn Arakaki

July 16, 2025

5  out of  5
rating by Glenn Arakaki
"Kalani was very helpful and saved me money"
We responded:
"Thank you for your review, Glenn! I'm happy to hear that Kalani was able to assist you and help you save money. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Donna Kojima

July 15, 2025

5  out of  5
rating by Donna Kojima
"Brett is top notch! He delivers excellent customer service and communicates with clarity and professionalism! Mahalo !!"
We responded:
"Thank you for your review, Donna! I'm happy to hear that Brett provided you with excellent service and clear communication. Your feedback means a lot to us. If you need anything else, feel free to reach out!"
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coefficientc

July 15, 2025

5  out of  5
rating by coefficientc
"Efficient"
We responded:
"Thank you! I'm happy you found our service efficient. If you ever need anything else, feel free to reach out!"
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jayjay sikal

July 15, 2025

5  out of  5
rating by jayjay sikal
"Highly recommended to my family and friends. Kalani was very professional, if I was to rate him on a scale of 1-10 I would give him a 11. Mahalo nui for going above and beyond."
We responded:
"Hey Jayjay, Thanks a lot for the awesome review! I'm really glad Kalani could provide such professional service. We appreciate your recommendation to your family and friends. Mahalo nui for your kind words! If you ever need anything else, we're here to help. - Ryan Miyashita - State Farm Insurance Agent, Honolulu, HI"
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Jason Unold

July 12, 2025

5  out of  5
rating by Jason Unold
"Jessica was awesome to work with — super pleasant, extremely helpful, and had everything sent over to me quickly without me needing to follow up. She made the whole process easy and clear. Definitely appreciate the professionalism and prompt service. Solid experience all around."
We responded:
"Thank you for your review, Jason! I'm happy to hear that Jessica provided you with such a pleasant and efficient experience. We always aim to make the process as smooth and clear as possible for our customers. If you ever need anything else, feel free to reach out!"
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Si Lang Weng

July 11, 2025

5  out of  5
rating by Si Lang Weng
"I worked with Kalani Yoza, he was very patient with me and explained to me everything! Also constantly asking if I have any questions. Overall just a great guy to be working with on your policy!"
We responded:
"Thank you for your review, Si Lang Weng. I'm happy to hear that Kalani provided you with such a supportive experience! We appreciate your feedback and are always here to help with any questions or future needs. Thanks for choosing us!"
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M C

July 11, 2025

5  out of  5
rating by M C
"Kalani was very helpful in providing a competitive auto insurance quote. He patiently explained the details while answering my questions and exploring available opportunities for savings. His personable and professional communication was appreciated and helped simplify the process. Mahalo!"
We responded:
"Thank you, M C! I'm happy to hear that Kalani was able to assist you with a competitive insurance quote and provide clear explanations. We appreciate your feedback and are always here to help with any future insurance needs. Mahalo for choosing us!"
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Kelly Harada

July 10, 2025

5  out of  5
rating by Kelly Harada
"Brett was very prompt, responsive and helpful in setting up our policy over the phone and through email. He communicated every step of the way and what I thought would take several days was done in a matter of hours. Really appreciate your help Brett!"
We responded:
"Thank you for your review, Kelly! I'm glad to hear that Brett was able to assist you efficiently and keep you informed throughout the process. We appreciate your kind words and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Donald Figueira

July 8, 2025

5  out of  5
rating by Donald Figueira
"I met with Brett to review my policies for car and home. He was proficient, knowledgeable and explained everything in easy to follow detail. I left feeling good about my policies. Great experience. Very informative. Thank you."
We responded:
"Thank you for your review, Donald! I'm happy to hear that Brett provided you with a clear and informative experience. It's great to know you feel confident about your policies. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Aaron Najera

Aaron Najera

June 28, 2025

5  out of  5
rating by Aaron Najera
"Jessica Lim has been great to work with. She’s walked me through options for auto, renters, and life insurance (both term and permanent), and made everything feel way less overwhelming than I expected. She’s clear, easy to talk to, and really helped simplify the whole process. Looking forward to continuing the convo."
We responded:
"Thank you for your review, Aaron! I'm happy to hear that Jessica has made the insurance process clear and manageable for you. It's great to know that you're looking forward to continuing the conversation. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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shan loscalzo

June 28, 2025

5  out of  5
rating by shan loscalzo
"she had great patience, & excellent service!"
We responded:
"Thank you, Shan! I'm happy to hear about the excellent service and patience you experienced. We always aim to provide the best support possible. If you need anything else, feel free to reach out!"
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Sandy Meyer

June 25, 2025

5  out of  5
rating by Sandy Meyer
"Brett and Ryan did a great job assisting me with getting my surety bond done. Prompt and efficient service!"
We responded:
"Thank you, Sandy! I'm happy to hear that we could assist you efficiently with your surety bond. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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P. Kelly Bounkeua

June 25, 2025

5  out of  5
rating by P. Kelly Bounkeua
"Brett Medley is an exceptional insurance broker who is highly responsive professional, and great communicator, that exceed our expectations and experience with our home lenders and car insurance requirements. He’s very knowledgeable and efficient. He is above the 5 stars ✨!!!"
We responded:
"Thank you, P. Kelly, for your wonderful feedback! I'm delighted to hear that Brett provided such exceptional service and exceeded your expectations. His dedication to being responsive and knowledgeable truly makes a difference. If you ever need anything else, feel free to reach out!"
Profile photo of Carmela Go

Carmela Go

June 23, 2025

5  out of  5
rating by Carmela Go
"Jessica was very helpful and quick with assisting me with my insurance needs! She was very polite, knowledgeable and down to earth! The process and very seamless and went through smoothly. Wonderful service! Anyone needing assistance with insurance, Jessica is your girl!!!"
We responded:
"Thank you for your review, Carmela! I'm happy to hear that Jessica provided you with such helpful and efficient service. It's great to know that the process was smooth and seamless for you. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Sheena Coleman

June 23, 2025

5  out of  5
rating by Sheena Coleman
"Kalani had amazing service. He was very helpful, and very professional"
We responded:
"Thank you, Sheena! I'm happy to hear that Kalani provided you with such helpful and professional service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Derek Baldi

June 19, 2025

5  out of  5
rating by Derek Baldi
"Yu Jung Huang was super helpful in getting me the policy that I wanted and was super transparent throughout the whole process."
We responded:
"Thank you for your review, Derek! I'm happy to hear that Yu Jung provided the assistance you needed and made the process clear for you. We’re always here to help with any of your insurance needs!"
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Robyn Busfield

June 12, 2025

5  out of  5
rating by Robyn Busfield
"I spoke with Taryn from State Farm Ins. Taryn did a follow up/helped me with my business insurance. She was so kind and helpful and VERY understanding. I am so happy for all the work/help that Taryn provided. I will share Taryn's contact/office info with my vendor friends for their business insurance needs. Thank you so much Taryn! :)"
We responded:
"Thank you, Robyn! I'm delighted to hear about your positive experience with Taryn. Her dedication to providing kind and helpful service is truly appreciated. We're grateful for your willingness to recommend us to your friends. Let us know if there's anything else we can assist you with!"
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christie park

June 9, 2025

5  out of  5
rating by christie park
"Great service!"
We responded:
"Thank you for your review, Christie! I'm happy you had a great experience with our service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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khalil cofield

May 30, 2025

5  out of  5
rating by khalil cofield
"Very easy fast and flexible"
We responded:
"Thank you, Khalil, for sharing your experience! I'm glad you found our service easy, fast, and flexible. If you have any questions or need further assistance, feel free to reach out. We're here to help!"