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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Genesis Lutu

Genesis Lutu

January 17, 2026

5  out of  5
rating by Genesis Lutu
"Jessica was great and a pleasure to work with. Very helpful, humorous and very efficient."
We responded:
"Thank you, Genesis! I'm happy to hear that Jessica made your experience enjoyable and efficient. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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OK What

January 15, 2026

5  out of  5
rating by OK What
"初めて、ハワイにて車を購入するため、オンラインで車保険を探しました。私の場合は移住してからまもなく、そのため車の保険料は信じられないぐらい高いです。友達の紹介で保険セールスのYu Jungさんと出会えて、対応がすごく良くて、いいプランを紹介していただき、大変助かりました。Yu Jungさん、ありがとうございます!今後とも宜しくお願い申し上げます。"
We responded:
"Thank you for your review! We're delighted that Yu Jung was able to offer you a great plan. If there's anything else we can assist you with in the future, please don't hesitate to reach out!"
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Rayelani Boots

January 14, 2026

5  out of  5
rating by Rayelani Boots
"I love all u folks in Ryan's office. Mahalo Allisa for ur outstanding service. Happy new year"
We responded:
"Thank you, Rayelani! We're so happy to hear your kind words about our team. Allisa and everyone here appreciate your support. Wishing you a fantastic new year! Let us know if there's anything else we can do for you."
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Ping Lin

January 13, 2026

5  out of  5
rating by Ping Lin
"Yu Jung 介绍的非常清楚也特别有耐心有问题不懂或者不清楚她也很有耐心给你解释,感受特别好"
We responded:
"Thank you for your feedback, Ping Lin! We're delighted to hear that Yu Jung provided you with clear and patient service. We are committed to offering the best experience to every customer. Feel free to contact us if you have any other questions or need assistance!"
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Kathleen Bance

January 10, 2026

5  out of  5
rating by Kathleen Bance
"The entire staff of State Farm were extremely helpful, and made sure I completely understood everything about all my options. As well as my policy. I highly recommend State Farm Thank you Kalani Yoza. Sincerely, Kathleen"
We responded:
"Thank you, Kathleen! I'm happy to hear that our team, especially Kalani, was able to assist you effectively and ensure you understood your options and policy. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Willie Tallett

January 8, 2026

5  out of  5
rating by Willie Tallett
"#1"
We responded:
"Thank you, Willie! I'm happy you had a positive experience with our office. We appreciate your support and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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Patrick O

January 7, 2026

5  out of  5
rating by Patrick O
"I highly recommend Ryan Miyashita and his assistant, Jessica Lim for auto insurance! Jessica was incredibly proactive and efficient - anticipating my needs before I even asked and guiding me through every option with clarity and patience. Thanks to their expertise, I ended up with great coverage and significant savings. It’s rare to find someone this helpful and genuinely committed to their clients’ best interests."
We responded:
"Thank you, Patrick! I'm happy to hear about your positive experience with our office. Jessica is indeed a valuable part of our team, and I'm glad she could assist you so effectively. We're committed to providing excellent service and ensuring you have the best coverage. If you ever need anything else, feel free to reach out!"
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Quinton Wu

December 24, 2025

5  out of  5
rating by Quinton Wu
"Awesome agency. Got a quote and coverage in less than 15 minutes. Their team is exceptional at their work. Excellent communication, customer service, and processes. Jessica helped me out that day and she was personable, efficient, and patient. Can't say enough good things about the team here."
We responded:
"Thank you, Quinton! I'm happy to hear that you had such a positive experience with our team. Jessica and everyone here strive to provide efficient and friendly service. If you need anything else, feel free to reach out!"
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Glenn Ishihara

December 22, 2025

5  out of  5
rating by Glenn Ishihara
"Brett in ryan'e office was super responsive and went the extra step to make transitioning a vehicle policy from the mainland to the office here in hawaii when the safety check people needed a hawaii policy!!!"
We responded:
"Thank you, Glenn! I'm happy to hear that Brett was able to assist you with your policy transition. Our team is committed to providing responsive and thorough service. If there's anything else we can do for you, just let us know!"
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Pina Colada

December 19, 2025

5  out of  5
rating by Pina Colada
"Jessica replied quick and I truly appreciated the excellent customer service. Statefarm doesn’t have online quoting but replies were incredibly swift. Team member contacted based on my contact preference and accomplished my request. Made the the process real simple. Thank you Jessica for your professionalism."
We responded:
"Thank you! I'm happy to hear that Jessica provided you with excellent service and made the process simple for you. We always aim to respond swiftly and accommodate your preferences. If you need anything else, feel free to reach out!"
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Dang Quyen

December 16, 2025

5  out of  5
rating by Dang Quyen
"Yu Jung Huang là một manager tốt ở công ty , thanks u so much"
We responded:
"Cảm ơn bạn, Quyen! Tôi rất vui khi biết Yu Jung Huang đã mang lại trải nghiệm tốt cho bạn. Chúng tôi luôn nỗ lực để cung cấp dịch vụ tốt nhất. Nếu bạn cần hỗ trợ thêm, đừng ngần ngại liên hệ với chúng tôi nhé!"
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Edwin Rodriguez

December 10, 2025

5  out of  5
rating by Edwin Rodriguez
"Good agent I’m in good hands"
We responded:
"Thank you, Edwin! I'm happy to know you feel in good hands with our service. If you ever need anything else, feel free to reach out!"
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Justin P

December 10, 2025

5  out of  5
rating by Justin P
"Jessica Lim was amazing! She made getting my auto insurance super easy and stress-free. She explained everything clearly, found me a great rate, and was friendly throughout the whole process. Highly reccomend working with her."
We responded:
"Thank you, Justin P, for your wonderful feedback! I'm so happy to hear that Jessica made your experience easy and stress-free. Our team is dedicated to providing clear and friendly service, and it's great to know Jessica delivered that for you. If you need anything else, feel free to reach out!"
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Royal T

December 4, 2025

5  out of  5
rating by Royal T
"He was really great to talk to. Very informative with explaining on the different insurance plans!"
We responded:
"Thank you! I'm happy you found our conversation informative and engaging. Providing clear explanations about our insurance plans is important to us. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Camie Nakagawa-Kakuda

Camie Nakagawa-Kakuda

November 22, 2025

5  out of  5
rating by Camie Nakagawa-Kakuda
"My husband and I were interested in bundling my car insurance. He contacted StateFarm right away, as he was the one with an account. Jessica was very responsive and very understanding in our situation. She was flexible with us (we couldn’t chat due to a new baby) and adjusted to our schedule to help us out. She was friendly, professional, and overall helpful."
We responded:
"Thank you, Camie, for sharing your experience! I'm happy to hear that Jessica was able to assist you and your husband with your insurance needs. It's wonderful to know she was flexible and accommodating during such a busy time for your family. If you need anything else, feel free to reach out!"
Profile photo of Jiewen Ruan

Jiewen Ruan

November 21, 2025

5  out of  5
rating by Jiewen Ruan
"Yu Jung ,汽车保险,服务态度很好,内容解释清楚"
We responded:
"谢谢你的反馈,Jiewen!我很高兴听到Yu Jung为您提供了优质的服务,并且解释得很清楚。我们始终致力于为客户提供最好的体验!如果您有任何其他问题或需要帮助,请随时告诉我们。"
Profile photo of Ken Kobayashi

Ken Kobayashi

November 20, 2025

5  out of  5
rating by Ken Kobayashi
"They were incredibly kind and patient. I am extremely impressed with their responsiveness and fast communication. I feel at ease knowing that if I ever got into an accident and need to reach out to them, I would be able to do so. Very professional office, they seem to be on top of everything they do. Would highly recommend them for your insurance needs. Thanks to Brett and Tristan for all of the help you guys gave, I am really grateful"
We responded:
"Thank you, Ken, for your wonderful feedback! I'm happy to hear that Brett and Tristan were able to assist you so effectively. It's great to know you feel confident in reaching out to us whenever needed. We appreciate your recommendation and are always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
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Clara Saavedra

November 19, 2025

5  out of  5
rating by Clara Saavedra
"Jessica, the agent that helped me was amazing very efficient. She helped me within a 35 minutes. We definitely need more people like her working in a industry that is very difficult thank you Jessica for all your help"
We responded:
"Thank you for your review, Clara! I'm happy to hear that Jessica provided you with efficient service. We agree that having dedicated team members like her makes a big difference. If you ever need anything else, feel free to reach out!"
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Jared

November 13, 2025

5  out of  5
rating by Jared
"Aspen made things quick and easy!"
We responded:
"Thank you, Jared! I'm glad to hear that Aspen made your experience quick and easy. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
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郑真真

November 12, 2025

5  out of  5
rating by 郑真真
"Yu Jung 在关于询问有关车保险方面的问题,真的很有耐心,很负责任,车保险的报价也很实惠,我很满意。"
We responded:
"Thank you so much for your kind words! We’re so glad to hear that Yu Jung was able to assist you with your auto insurance questions with patience and care. It’s wonderful to know you’re happy with the service and the quote you received. We truly appreciate your feedback and your trust in us!"
Profile photo of Kerie Dinehart

Kerie Dinehart

November 7, 2025

5  out of  5
rating by Kerie Dinehart
"Jessica Lim was very responsive and great to work with on getting our condo policy. Mahalo."
We responded:
"Thank you, Kerie! I'm happy to hear that Jessica was responsive and great to work with on your policy. We appreciate your kind words and are always here to assist with any of your insurance needs. Mahalo for your feedback!"
Profile photo of Joel Pascua

Joel Pascua

November 5, 2025

5  out of  5
rating by Joel Pascua
"Needed help with auto insurance and Brett delivered. He made the process simple and provided great customer service. If you need help with anything insurance related, I definitely recommend talking to Brett"
We responded:
"Thank you, Joel! I'm happy to hear Brett made your insurance process simple and provided excellent service. We appreciate your recommendation and are here for any insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Isabella Balicanta

October 30, 2025

5  out of  5
rating by Isabella Balicanta
"Brett M. at State Farm was very helpful and got me insured. He also gave me information I didn’t know about and helped me understand to policies clearly. Thank you so much."
We responded:
"Thank you, Isabella! I'm happy to hear that Brett was able to assist you effectively and provide valuable information. Our team is committed to ensuring you have a clear understanding of your policies. If you have any more questions or need further assistance, feel free to reach out!"
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Matthew Doyley

October 30, 2025

5  out of  5
rating by Matthew Doyley
"Jessica Lim was great in assisting my family with auto insurance. It was quick and easy unlike other insurances."
We responded:
"Matthew, thank you for your review! I'm glad Jessica was able to assist your family efficiently with your auto insurance. If there's anything else we can help with, feel free to reach out!"
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Hongge

October 27, 2025

5  out of  5
rating by Hongge
"服务很好,保险有中文服务很好,方便"
We responded:
"Thank you so much for your kind review! We’re happy to hear you had a great experience and found our Chinese-language service helpful and convenient. We truly appreciate your support!"