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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kerry Tom

March 22, 2025

5  out of  5
rating by Kerry Tom
"Working with Jessica has been an amazing experience. She was patient allowing me to decide what options on insurance was best and whether I wanted to proceed or not. Never any pressure."
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kountry chic

March 19, 2025

5  out of  5
rating by kountry chic
"He was super great and helped with everything i need. I recommend kalani."
We responded:
"Thank you, Kountry, for the fantastic rating! I'm happy to know you had a positive experience with our office. If you ever need further assistance, we're here to help. - Ryan Miyashita - State Farm Insurance Agent, Honolulu, HI"
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J C

March 19, 2025

5  out of  5
rating by J C
"Ryan's office staff are professional and easy to deal with. My questions are answered timely and handled promptly, no delay at all."
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Jade Gandolph

March 18, 2025

5  out of  5
rating by Jade Gandolph
"ryan was so nice and easy to talk to! i was stressed about getting my truck insured but he made the process simple for me!!"
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周建瑛

March 18, 2025

5  out of  5
rating by 周建瑛
"我在State Farm的保险已经2个多月了,我是慕名而来的,找YU Jung Huang帮我做保险,让我很放心,服务高效,贴心,有家人般的感觉,太棒了,身边朋友要买保险,一定会介绍给她"
We responded:
"Thank you so much for your kind words and for trusting Yu Jung Huang with your insurance needs! We're thrilled to hear that you feel at ease with our service and that Yu Jung provided you with thoughtful, efficient, and family-like care. Your recommendation means the world to us, and we truly appreciate your support. If you ever need anything, we're always here to help! 😊"
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yang seya

March 14, 2025

5  out of  5
rating by yang seya
"Yu Jung的服务态度很好,解释问题也很清晰明了,主要是说……中文"
We responded:
"Thank you for your wonderful review! We're delighted to hear that you appreciated our service and clear explanations. We’re always happy to assist all of our Chinese customers. If you ever need any further help, feel free to reach out. We appreciate your support! 😊"
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Keith Christianne Macapagal

March 13, 2025

5  out of  5
rating by Keith Christianne Macapagal
"Jessica Lim (Account Manager) helped me through out the process smoothly and directly pinpointing me to best options for my insurance. Excellent customer service!"
We responded:
"Thank you, Keith, for your wonderful feedback! I'm delighted to know that Jessica was able to guide you smoothly through the process and help you find the best insurance options. Our team is committed to providing excellent service, and it's great to see that reflected in your experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ken Chan

March 8, 2025

5  out of  5
rating by Ken Chan
"I believe it was Jessica who assisted me with adding another vehicle to my policy, it was as hassle free and straight forward as can be. But Jessica really contributed and was able to answer some questions I had in mind and went out of her way to make sure everything was in order. Thank you!"
We responded:
"Ken, I'm happy to hear that Jessica was able to assist you with your policy so smoothly. It's wonderful to know she went above and beyond to ensure everything was in order and answered all your questions. Thank you for sharing your experience! If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Mathew Perkins

March 2, 2025

5  out of  5
rating by Mathew Perkins
"Ryan and his team are the epitome of good service which is what you want in products and services like insurance. I've never waited more than an hour to get a question answered or a need fulfilled. If you want to work with good people who are your friends and neighbors PLUS work with a team who cares...look no further!"
We responded:
"Thank you, Mathew, for your wonderful feedback! I'm happy to know that our team's dedication to providing excellent service has made a positive impact on your experience. It's great to be recognized as friends and neighbors who genuinely care. If you ever have more questions or need assistance, we're here to help!"
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Xianhui Yu

February 22, 2025

5  out of  5
rating by Xianhui Yu
"谢谢Yu Jung Huang 非常耐心的为我介绍了她的保险公司的产品,讲解地很详细,我对她的保险感到很满意!谢谢!"
We responded:
"Thank you, Xianhui, for the fantastic rating! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Van F

February 22, 2025

5  out of  5
rating by Van F
"Alyssa Young was very knowledgeable and helpful. Also had a lot of questions answered. Mahalo!"
We responded:
"Thank you, Van, for your wonderful feedback! I'm happy to know that Alyssa was able to assist you with her knowledge and help answer all your questions. If you have any more inquiries or need assistance in the future, please feel free to reach out to our office. Mahalo!"
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patrick nekotani

February 20, 2025

5  out of  5
rating by patrick nekotani
"Jessica was very helpful and gave me all the information I needed to change and bundle my policy with State Farm. Island Insurance changed a lot and is not much help to me. I’m glad I changed to State Farm."
We responded:
"Thank you, Patrick, for sharing your experience! I'm happy to hear that Jessica was able to assist you with all the information needed to change and bundle your policy with us. It's great to know that you're satisfied with your decision to switch to State Farm. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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jacquie vo

February 12, 2025

5  out of  5
rating by jacquie vo
"I had been searching for car insurance and was glad that Yu Jung at Ryan Miyashita picked up. She was efficient, professional, and really nice. She wasted no time in helping get me coverage right a way. Would highly recommend these guys."
We responded:
"Thank you, Jacquie, for sharing your experience! I'm happy to hear that Yu Jung was able to assist you efficiently and professionally. It's wonderful to know that you would recommend us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ann Manicdao

February 5, 2025

5  out of  5
rating by Ann Manicdao
"I have an excellent experience with Yu Jung Huang,she really helped with my insurance and made me comfortable talking to her. Thank you Yu Jung"
We responded:
"Thank you, Ann, for sharing your experience! I'm happy to know that Yu Jung was able to assist you with your insurance needs and make you feel comfortable. We appreciate your feedback and are here to help with any future questions or needs you may have."
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Sunny Chang

January 29, 2025

5  out of  5
rating by Sunny Chang
"I was deeply touched by Jessica 's kind guidance. Her reply was good and I received a lot of help in many ways."
We responded:
"Thank you, Sunny, for sharing your experience! I'm happy to know that Jessica's guidance made a positive impact and provided you with the help you needed. Our team is here to assist you whenever you have questions or need further assistance."
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Thorne-Michael Kahele-Fontanilla

January 17, 2025

5  out of  5
rating by Thorne-Michael Kahele-Fontanilla
"Worked with Jessica Lim who was able to provide quick, easy to understand coverage information and quotes for different levels of coverage. After consulting with my partner, we made the switch! Amazing, enthusiastic, and professional service all around. Thank you so much Jessica!"
We responded:
"Thank you for sharing your experience! I'm glad to hear that Jessica provided you with quick and clear coverage information and quotes. It's fantastic that you and your partner decided to make the switch. Your feedback about the enthusiastic and professional service is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Jon Rapoza

January 17, 2025

5  out of  5
rating by Jon Rapoza
"Jessica was incredibly helpful and knowledgeable. She saved me a significant amount of money and secured me better coverage. Thank you, Jessica!"
We responded:
"Thank you, Jon, for sharing your experience! I'm happy to hear that Jessica was able to assist you with her expertise and help you save money while securing better coverage. We truly appreciate your feedback and are here for any future needs or questions you may have. Feel free to reach out anytime!"
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Dennis Hong

January 17, 2025

5  out of  5
rating by Dennis Hong
"Had the pleasure of working with Jessica Lim and got the best quote and insurance for my car!"
We responded:
"Thank you, Dennis! I'm glad you had a great experience working with Jessica. It's wonderful to know you received the best quote. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Keith Toto

January 15, 2025

5  out of  5
rating by Keith Toto
"He was friendly person and helpful"
We responded:
"Thank you, Keith, for your wonderful feedback! I'm happy to know that you found the service both friendly and helpful. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Travis Heyer

November 7, 2024

1  out of  5
rating by Travis Heyer
"every time we have tried to make changes to either our policy or billing information something gets screwed up. The most recent issue is we prepaid our yearly homeowners insurance and they applied it to our car insurance. Once the mistake was caught they applied the correct payment to the homeowners policy however, now we are being back billed for the months our car policy was not paid. I understand the company needs to be paid for the policy but now our monthly budget is off due to them back billing out car insurance. when it was their mistake in the first place. This is just the most recent issue we have had. I will be looking for a new insurance carrier once our polices our up."
We responded:
"Travis, thank you for sharing your experience with us. I’m truly sorry for the challenges you’ve faced with your policy and billing information. It’s concerning to hear about the mix-up with your homeowners and car insurance payments and how it has affected your monthly budget. We aim to provide seamless service, and I’m glad we had the chance to discuss this over the phone. Your feedback is invaluable, and I will ensure our team addresses these issues to prevent them from happening again. Please don’t hesitate to reach out if you have any further questions or need additional assistance. - Ryan Miyashita - State Farm Insurance Agent, Honolulu, HI"
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Yunlong Fu

November 4, 2024

5  out of  5
rating by Yunlong Fu
"这是我在夏威夷遇见的最漂亮最专业的会中文的保险公司,接待我们的是一个叫Yu Jung Huang 的美女接待的,中英文她都很好,性格也很好,还能专业的帮我分析怎么购买最适合我的车险,最主要这里可以用国际驾校购买车险。"
We responded:
"非常感谢您的客气话!我们很高兴听到您与 Yu Jung Huang 获得了积极的体验。在我们的机构,我们努力提供温馨的环境和中英文的专家指导,以确保每位客户感到舒适和消息灵通。很高兴知道我们帮助您找到适合您需求的汽车保险解决方案,包括使用国际驾驶执照的独特好处。我们感谢您的信任,期待继续以专业和贴心的服务为您服务!"
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해바라기

November 3, 2024

5  out of  5
rating by 해바라기
"Ryan is a great guy with excellent customer service! The BEST! Highly recommend him to anyone! He has ALOHA SERVICE! 10 out of 10"
We responded:
"Thank you, 해바라기, for your wonderful review! I'm glad you had such a positive experience with our customer service. Your recommendation means a lot to us. We're grateful for your kind words about our ALOHA SERVICE. If you ever need anything in the future, don't hesitate to reach out. - Ryan Miyashita - State Farm Insurance Agent, Honolulu, HI"
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Lynn Tran

October 2, 2024

5  out of  5
rating by Lynn Tran
"We love Jessica Lim! So friendly to work with and so thorough!"
We responded:
"Lynn, thank you for your wonderful review! I'm happy to hear that Jessica's friendliness and thoroughness made your experience enjoyable. We appreciate your kind words and look forward to assisting you with any future needs. - Ryan Miyashita - State Farm Insurance Agent, Honolulu, HI"
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Lauren Sanborn

September 25, 2024

5  out of  5
rating by Lauren Sanborn
"Highly recommend working with Jessica! She’s extremely knowledgeable, hardworking & treated me like family!"
We responded:
"Hi Lauren, thank you so much for your thoughtful review! I’m so glad to hear that Jessica made you feel like part of the family with her knowledgeable and dedicated service. We truly appreciate your recommendation and are here to assist you with anything you may need moving forward. - Ryan Miyashita - State Farm Insurance Agent, Honolulu, HI"
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Caylee Kurasaki

September 20, 2024

5  out of  5
rating by Caylee Kurasaki
"All of the staff here were extremely helpful! Would highly recommend."
We responded:
"Caylee, thank you for your wonderful review! I'm glad to hear that our staff was able to assist you effectively. Your recommendation means a lot to us. If you ever need anything else, we're here to help! - Ryan Miyashita - State Farm Insurance Agent, Honolulu, HI"